Senior Engagement Manager 

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About the role 

Here at Zennify, we are looking for an experienced Senior Engagement Manager to lead, mentor, and coach our project teams. This is a full-time Senior Engagement Manager role (Sacramento area preferred), and it comes with a favorable salary and benefits package.

What you will be doing

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The Senior Engagement Manager will serve as leader, coach, and mentor, offering top-level project support to teams.

If you were working here already, here are some of the things you would have been working on last week:

  • Project planning, requirements gathering, solution design, development, system, and user testing, deployment, training, and post-go-live support
  • Liaising between partners, clients, and technical teams, managing customer relationships, and day-to-day interactions and escalations
  • Leading process-driven customer conversations and workshops related to sales processes, customer service, marketing automation, and operational processes

       About you 

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Familiarity with cloud-based, enterprise-level packaged applications is essential. You will also contribute to a collaborative team environment by encouraging and leading solution brainstorming, internal knowledge sharing, and participate in design solutions on the Salesforce.com platform. 

The ideal Senior Engagement Manager candidate will have the following skills and experience:

  • Salesforce.com Administrator certification
  • Financial services, banking, mortgage, insurance, or other relevant sub-verticals experience
  • 5+ years working in a consultant role or a customer-facing role in an advisory capacity, possibly as a project manager, project engineer, or IT project manager
  • 2+ years project management experience deploying technical solutions for customers
Zennify Corners (Test)

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About Zennify

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Founded in 2013, Zennify is a Summit Salesforce consulting partner focused on Financial Services, Health and Life Sciences, and other key industries that prioritize the customer experience. With consistently high Customer Satisfaction scores, we live to provide epic solutions that solve our customers’ challenges, and exceed expectations!
Our commitment to People Development and Customer Success are the driving forces behind our firm. Our purpose is to provide opportunities for professionals to develop amazing careers that drive compelling business impact. We promote and grow from within, building on strengths and investing in development. Balancing industry leading Salesforce technical expertise with clear purpose and line of sight to our clients' business objectives, we deliver innovative and contextual solutions that scale.

Zennify’s mission is to be problem solvers and relationship builders, striving to create solutions, opportunities, and sustained success for our people, customers, community, and future generations. We aspire to be the most trusted, impactful, and inspirational advisor in the consulting ecosystem.

As professionals, we put in the work and are committed to milestones, but at Zennify having fun and giving back are part of the journey. We offer a culture that inspires, a place people love coming to work and believe in open communication. It’s all part of the Zenn!

It is the policy of Zennify to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Find out more about Zennify

Benefits Offered

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Life assurance 2

Life
Insurance

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Work life balance 2

Healthy Work Life Balance

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Health and dental 2

100% Health, Vision & Dental Coverage 

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PTO 2

Unlimited
Paid Time Off

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Flip flops

Casual
Dress Code

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401(k) 2

401(k) with Matching

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Financial planner

Access to a Financial Planner

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Development 2

Paid Certifications & Development 

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Work life balance

Paid Time Off for Volunteer Work 

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baby

Maternity/Paternity Leave

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Earth

Earth-Friendly Office Practices 

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Mental Health

Mental Health Support 

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Growth

Opportunities for Growth

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Arcade

Office Arcade
Games

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Bonus

Referral & Performance Based Bonuses

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Clock

Flexible
  Hours  

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Snacks

Office Snacks & Beverages  

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Pet friendly

Pet-Friendly
Office 

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